To us, the joy of gaming and the well-being of our players are inseparable. This page is more than a policy — it is ipet789's genuine commitment to every member of our community.
Online gaming should be a way to relax and have fun — not a source of stress, anxiety, or financial trouble. ipet789 is built on the belief that a great platform doesn't just offer exciting games, but also actively looks out for its players' wellbeing.
We understand that for most players in Malaysia, gaming at ipet789 is a fun and controlled form of entertainment. They set a budget, play within their means, and stop when they feel they have had enough. This is healthy play, and we strongly encourage it.
However, we also recognise that a small number of players may find it difficult to control their gaming habits. For them, and for all our members, ipet789 provides a range of tools and resources specifically designed to help everyone play within their own means and on their own terms — free from pressure or unhealthy impulses.
Our Core Principles: Gambling is entertainment, not a way to generate income or solve financial problems. We want every ipet789 member to fully understand and embrace this principle.
Set daily, weekly, or monthly deposit limits directly from your account settings. Limits take effect immediately and require a waiting period to increase — ensuring your decisions are always well considered.
Set a maximum duration for each of your gaming sessions. When the set time is up, the system will send a reminder and give you the option to stop or continue with a conscious decision.
Need a short break? The cool-off option lets you temporarily suspend access to the platform — from 24 hours up to 6 months — without permanently closing your account.
A permanent self-exclusion option is available for members who need a long-term solution. Once activated, the account cannot be reopened until the set period has fully elapsed.
In addition to deposit limits, you can also set a maximum loss limit for a given period. Once this limit is reached, no new wagers can be placed until the limit period expires.
The ipet789 platform sends periodic notifications during extended play sessions to remind you how long you've been playing and how much you've spent — helping you make more informed decisions.
Recognising the difference between healthy entertainment and gaming habits that are becoming a concern is an important first step. Here is a quick guide to help you assess yourself honestly:
You play with disposable funds you can afford to lose without affecting daily needs
You can stop at any time without feeling excessive pressure or anxiety
Gaming is one form of entertainment — it is not the only way to have fun
You accept losses as part of the gaming experience without chasing them
Your loved ones know you play and have not expressed any serious concerns
You are playing with money meant for bills, rent, or essential family expenses
You keep playing to chase back money you have already lost (chasing losses)
You hide your gaming activity or the amount spent from family members
You feel restless, irritable, or lost when you are unable to play
You have borrowed money to gamble or thought about ways to get more money to play
Important: Recognising early signs is key. If you identify two or more of the warning signs above in yourself, now is the right time to use our self-control tools or speak with the ipet789 support team.
All self-control tools at ipet789 are free, easily accessible, and take effect immediately upon activation. You don't need to contact anyone to set limits — everything can be done directly from your account settings.
Login → Account Settings → Deposit Limit. Select a period (daily/weekly/monthly) and enter the maximum amount. Takes effect immediately. To increase the limit, a 7-day waiting period is required.
Set how long you want to play in a single session. The system will send a reminder 10 minutes before the limit is reached. You'll then be given the option to stop or continue.
Set the maximum amount you're willing to lose within a given period. Once the limit is reached, your account will be automatically blocked from placing new wagers until the period ends.
Choose from 1 day up to 6 months. During the break period, you cannot log in or make deposits. Funds in your account are unaffected and can be withdrawn whenever needed.
Answer the following questions honestly. They are designed to help you assess your own gaming habits, not to judge you. There are no right or wrong answers — what matters most is being honest with yourself.
Have you ever played longer than you originally planned, even after deciding it was time to stop?
Have you ever felt the need to bet with larger amounts to get the same level of excitement as before?
Have you ever tried to cut back or stop gambling but found yourself unable to, even when you genuinely wanted to?
Has gambling ever caused you to neglect work, family, or study responsibilities?
Have you ever lied to family members or friends about how much money you've spent on gambling?
Have you ever played to escape problems, feelings of guilt, anxiety, or depression?
If you answered "Yes" to 4 or more of the questions above, we encourage you to use ipet789's self-control tools immediately and speak with our support team. Seeking help is a sign of strength, not weakness.
These principles aren't top-down rules — they're practical guidelines that have been shown to help players enjoy a more balanced and enjoyable gaming experience:
Ipet789 provides all the tools you need for a safe and enjoyable gaming experience. Join our community and play with peace of mind.