PERSONAL DATA PROTECTION

Ipet789 Privacy Policy — Malaysia Member Personal Data Protection

Your privacy is our priority. This document clearly explains how ipet789 collects, uses, stores, and protects your personal information — in plain language, not confusing legal jargon.

Updated: 1 January 2026
256-bit SSL Encryption
PDPA Compliance
International Standards

End-to-End Encryption

All your personal data and financial information is protected with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia.

Data Not Sold

Ipet789 has never and will never sell, rent or trade members' personal data to any third party for marketing purposes.

Legal Compliance

The ipet789 privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.

Control at Your Fingertips

You have the right to access, correct, transfer and delete your personal data at ipet789 at any time through the designated channels.

Minimum Collection

Ipet789 only collects data that is strictly necessary to provide its services. We do not collect information beyond the operational requirements of the platform.

Integrated Security

The integrated ipet789 data security system covers technical safeguards, operational procedures and staff training to ensure your data remains protected at all times.

SSL 256-bit

Data encryption for all transactions

Secure Servers

Encrypted data storage

Controlled Access

Authorised personnel only

Regular Audits

Regular security audits

1 Introduction

Effective version: 1 January 2026

This Privacy Policy ("Policy") describes how ipet789 ("Platform", "We") collects, uses, discloses, stores and protects your personal information when you use the ipet789.onl website and the ipet789 mobile app.

We understand that trusting a platform with your personal information is not something to be taken lightly. That is why we have written this Policy in clear, plain language — so you know exactly what we do with your data, rather than presenting lengthy legal text that nobody reads.

By using the ipet789 platform, you agree to the collection and use of information as described in this Policy. If you disagree with any part of this Policy, please discontinue use of our platform.

Scope of This Policy: This Policy applies to all users of the ipet789 platform, including website visitors, registered members and mobile app users. It covers all methods we use to interact with you online.

2 ipet789 Privacy Commitment

Before diving into the technical details, we want to clearly state ipet789's core commitment to our members' privacy. These are not just words — they are principles we uphold in every data-related decision we make:

  • We collect only the data that is necessary to provide services — no excessive collection.
  • We we do not sell data your data to advertisers, data brokers or any third party for commercial gain.
  • We will notify you in the event of a data breach affecting your personal information within the timeframe prescribed by law.
  • We respect your right to access, correct and delete your personal data from our systems.
  • We store your data only for as long as necessary for the stated purposes or as required by law.

3 Types of Data We Collect

Ipet789 collects two main categories of information: information you provide directly to us, and information collected automatically when you use our platform.

Data Category Example Information Collection Methods Requirements
Identity Data Full name, date of birth, IC number, KYC photo Registration & KYC Mandatory
Contact Data Email address, phone number Registration Mandatory
Financial Data Bank name, account number (partial), transaction history Deposit & Withdrawal Mandatory
Technical Data IP address, device type, web browser, operating system Automatic (system logs) Security
Usage Data Games played, session duration, wagering history Automatic (system) Service improvement
Communication Data Live chat records, support emails, complaints Support interactions Service records

Important Note: ipet789 does not store your full credit or debit card numbers, CVV or online banking account passwords. All payment processing is handled through certified and registered third-party payment gateways.

4 How We Use Your Data

The data we collect is used solely for legitimate purposes related to the provision of ipet789 services. Below is a full list of the purposes for which your data is used:

  • Processing registrations and verifying member identities
  • Processing deposits and withdrawals securely
  • Providing personalized gaming services
  • Sending important account-related communications
  • Providing effective customer support
  • Detecting and preventing fraud and unlawful activity
  • Complying with legal and regulatory requirements
  • Improving platform performance and usability
  • Sending promotional information (if you have consented)
  • Implementing responsible gaming programs

Marketing Communications: You can stop receiving marketing emails or notifications at any time by adjusting the notification settings in your account or contacting our customer support. Unsubscribing from marketing emails will not affect important operational communications related to your account.

5 Data Sharing with Third Parties

Ipet789 does not sell, rent or trade your personal data. However, there are limited situations where we need to share certain information with selected third parties to enable us to provide services to you:

  • Payment gateway providers: To process your deposits and withdrawals. Only the information required for transaction processing is shared, and all such providers must comply with strict data security standards.
  • Gaming software providers: Game session data is shared with game providers to ensure games function correctly. These providers do not receive your personal identity information.
  • KYC verification services: Identity document information is shared with accredited KYC service providers for identity verification purposes only.
  • Legal authorities: ipet789 will comply with court orders, warrants or lawful requests from the relevant authorities when required by law.
  • Professional advisors: Lawyers, accountants, or auditors involved in our business operations may have limited access to certain data within the context of their professional roles, subject to confidentiality obligations.

All third parties with whom we share data are bound by data protection agreements that require them to handle your information to a level of security at least equivalent to ipet789 standards.

6 Data Security & Protection

Ipet789 continuously invests in security infrastructure to ensure your personal data is protected from unauthorised access, use or disclosure. The security measures we implement include:

Data Encryption in Transit

All communications between your device and ipet789 servers are encrypted using TLS 1.3 protocol with 256-bit SSL certificates.

Data Encryption at Rest

Sensitive personal data stored in our databases is encrypted using robust AES-256 encryption.

Internal Access Controls

Only authorised personnel with a legitimate job requirement are granted access to member personal data, with an audit log recorded for every access.

24/7 Threat Monitoring

An automated threat detection system monitors unusual activity in real time to detect and respond to security threats.

While we take all reasonable precautions, no security system can guarantee 100% absolute protection. You also play an important role in keeping your account secure by using a strong password, not sharing your login credentials, and reporting any suspicious activity to us promptly.

7 Cookies & Tracking Technologies

The ipet789 website and app use cookies and similar tracking technologies to enhance the user experience and understand how our platform is used.

Cookies We Use
  • Essential Cookies: Required for basic website functions such as login and session management. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how pages are used to help us improve the platform.
  • Functional Cookies: Saving your preferences such as language and display settings for a better experience.
  • Security Cookies: Helping detect and prevent fraudulent activity and unauthorized access.
Your Cookie Controls

You can control and manage cookies through your web browser settings. Most modern browsers allow you to delete existing cookies, block new ones, and receive notifications when new cookies are set.

Please note that disabling certain cookies may affect the functionality of the ipet789 platform and your overall gaming experience.

8 Your Rights as a Data Subject

As an ipet789 member and data subject under applicable data protection laws, you have the following rights regarding your personal data held by us:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 days.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction free of charge through your account settings or by contacting customer support.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data. This may result in the closure of your account.

Right to Object

You can object to the processing of your data for direct marketing purposes at any time by contacting us.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another provider.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while a dispute is being resolved.

To exercise any of the above rights, contact the ipet789 customer support team via live chat or our support email. We will respond within 30 days and may need to verify your identity before processing your request.

9 Protection of Children & Minors

Ipet789 is a platform intended exclusively for adults aged 18 and above. We do not knowingly collect personal data from children or individuals under the age of 18.

If we discover that we have collected data from a minor, we will take immediate steps to delete that data and close the associated account. If you believe a child or minor under your care has registered an account at ipet789, please contact us immediately so we can take the appropriate action.

Ipet789 enforces strict age controls at the registration stage and conducts KYC checks to verify member age. However, we encourage parents and guardians to use parental control software and monitor their children's internet usage.

10 Data Retention Period and Policy Amendments

Ipet789 retains your personal data for as long as your account is active or as long as needed to provide services to you. After account closure, certain data may be retained for an additional period as required by applicable laws and regulations, or for the purposes of dispute resolution and enforcement of our agreements.

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Significant changes will be communicated to you via your registered email or a prominent notice on our website at least 14 days before taking effect.

We encourage you to review this Privacy Policy periodically to stay informed of our latest privacy practices. The "Updated" date at the top of this document indicates when the last revision was made.

11 Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the ipet789 data privacy team is here to help.

You can reach us via:

  • Live Chat: Available 24/7 via the chat icon at the bottom of the ipet789 website and app
  • Email: [email protected] (responds within 1–3 business days)
  • FAQ Section: Privacy FAQs are available on the FAQ us

We are committed to responding to all privacy enquiries within a reasonable timeframe and resolving any concerns in a fair and transparent manner. Your satisfaction and trust are ipet789's top priority.

Your Data is Safe with ipet789

Knowing how we protect your privacy, enjoy a safe and enjoyable gaming experience. Join hundreds of thousands of Malaysian players who trust ipet789.

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